Feedback and Complaints
Making Space Psychology is always grateful to receive your feedback. Whatever the nature of that feedback, positive, negative, or just a comment, it helps us to grow. You will have an opportunity to complete a short survey at the end of your therapy but please do not feel limited to raise concerns or give us your opinion outside of these times.
If for any reason you feel unable to talk to us at Making Space Psychology about your concerns, we offer options for you.
For Advocacy
Health Consumers’ Council of WA Individual Advocacy Information Tel: 1800 620 780
Ombudsman of WA General Public Tel: 1800 117 000
National Standards for Health Care
Australian Commission on Safety and Quality in Health Care Information for Consumers
Professional Regulation
WA Government Health and Disability Services Office How to Make a Complaint Tel: 1800 813 583
Australian Health Practitioners Registration Authority (AHPRA) Further Information Tel: 1300 419 495
In all cases, whether you talk directly with us or go through another body, we will always look in to your concerns with Open Disclosure principles guiding us.